Privacy Policy
Last updated: September 2026 • ICR Custom Creations Private Limited
1. Information We Collect
At ICR Custom Creations, we respect your privacy. When you purchase or customize a personalized lithophane lamp, we collect information necessary to craft and deliver your order, including:
- Your contact information: Name, phone number, and email address.
- Shipping address and pincode for insured courier delivery across India.
- Uploaded photographs and custom engraved messages required for manufacturing your bespoke lithophane lamp.
2. Privacy of Customer Photographs
Your personal photographs are treated with the highest degree of confidentiality. Photographs uploaded to customize your lithophane lamp are stored securely and used strictly and exclusively for the precision 3D rendering and laser engraving of your physical keepsake.
We do not share, sell, distribute, or publicly display customer-uploaded personal photos without your explicit, written consent.
3. Payment Information
All online payments are processed through RBI-authorized, PCI-DSS compliant payment gateways (such as Razorpay, UPI, and major banks). We do not store or have access to your raw credit card numbers, CVVs, or net banking passwords.
4. Contact Our Privacy Officer
If you have any questions, concerns, or requests regarding the deletion of your uploaded photos after delivery, please contact our support team at:
ICR Custom Creations Support
Email: hello@icrcustomcreations.com
Response time: Within 24 business hours